- Company Name:
- Eaga Plc
- Website:
- www.eaga.com
- Industry Sectors:
- Support Services, Energy Efficiency, Renewables
- SEE Listing Publication Date:
- [Not yet fully SEE listed]
SEE Questionnaire Summary
Business Introduction
Description of business
As tackling climate change, reducing carbon emissions, controlling energy costs and promoting energy conservation have moved towards the top of the business, politics and society agendas, demand for energy efficiency products and services has grown.
Since Eaga’s establishment in 1990 we've been at the forefront of environment, energy efficiency and social justice agendas across the UK, with operations in Canada, India and Ireland.
Eaga operates across a broad spectrum of markets, although the services we offer address the fundamental challenges of climate change and/or social inclusion. We have specialised in delivering large scale programmes for two decades, with capacity that serves thousands of customers across the country every single day.
As the UK’s leading provider of residential energy efficiency solutions, Eaga’s activities reduce carbon emissions by more than one tonne in the average home. We insulate a quarter of a million homes and fit more than 50,000 energy efficient central heating systems across the country every year. We are also pioneering renewable energy technologies such as solar thermal and air source heat pumps, and are leading on the development of future technologies in large-scale service delivery.
We're a co-owned business with more than 5,000 Partners (our employees) in over 50 locations. We are proud to deliver outstanding customer service and central to our success is solid commitment to the principles of employee ownership and our strong corporate and social values.
Business vision
Our vision is to lead the support services sector in the delivery of products and services that tackle environmental, energy efficiency and social justice challenges.
Business aims
To lead the support services sector in the delivery of products and services that tackle environmental, energy efficiency and social justice challenges.
To demonstrate that we care for our Partners, customers and communities with integrity, respect and enthusiasm.
Business philosophies and beliefs
We are a unique, values-driven co-owned business, and care for our Partners, customers and communities with integrity, respect and enthusiasm.
Business Values
- We are a winning team
- We are customer focused
- We are dedicated to continuous improvement
- We have a sense of urgency
- We act responsibly and safely
- We are professionals
- We embrace change and will maintain a sense of fun
Business Information
- Date established:
- 1990
- Contact details
- Sam Robinson Social Responsibility Manager sam.robinson@eaga.com 01912458533
- Business structure
Help
- co-owned plc
- Address of company headquarters
- Eaga House Archbold Terrace Jesmond Newcastle-upon-Tyne NE2 1DB
- Countries of operations
- UK, Republic of Ireland, Canada, India.
- Countries where goods and/or services are sold
- Services provided in the UK, the Republic of Ireland, Canada and India.
- Size of workforce
- 5,000.
- Financial year
Help
- 1st June to 31st May.
- Market capitalisation
Help
- At our most recent reporting date of 31st May 2009 eaga's market capitalisation figure was GBP £738.9 million.
- Turnover (last financial year)
Help
- Please click here to refer to our 2009 Annual Report and Accounts [http://ww7.global3digital.com/exreport/pdfs/viewer.jsp?ref=8&page=1&zoom=std&view=list&layout=single]
- Profit (last financial year)
Help
- Please click here to refer to our 2009 Annual Report and Accounts [http://ww7.global3digital.com/exreport/pdfs/viewer.jsp?ref=8&page=1&zoom=std&view=list&layout=single]
- Details of owners
- Please click here to refer to our 2009 Annual Report and Accounts [http://ww7.global3digital.com/exreport/pdfs/viewer.jsp?ref=8&page=1&zoom=std&view=list&layout=single]
- Directors' other business interests
Help
- Please click here to refer to our 2009 Annual Report and Accounts [http://ww7.global3digital.com/exreport/pdfs/viewer.jsp?ref=8&page=1&zoom=std&view=list&layout=single]
Goods and Services
Eaga operates across a broad spectrum of markets, although the services we offer all address the fundamental challenges of climate change and social inclusion. We have a proven infrastructure that has driven our ability to deliver large scale programmes for the last two decades, with a delivery capacity that serves thousands of customers across the country every single day.
Climate Change
As the UK’s leading provider of residential energy efficiency solutions, Eaga’s activities reduce carbon emissions by more than a tonne in the average home. We insulate a quarter of a million homes and fit more than 50,000 energy efficient central heating systems across the country every year.
We are also pioneering renewable energy solutions such as solar thermal and air source heat pumps, and are leading on the development of future technologies.
We have a history of devising, developing and delivering innovative environmental products, and rolling them out at scale nationwide. For example, the Eaga Showersmart has been installed in hundreds of thousands of homes in the UK, a unique device that helps householders to save water and save energy, making a real impact on climate change in the process.
Social Inclusion
Since 1990, Eaga has delivered to some of the most vulnerable homes in society. We have helped reduce fuel poverty, provide greater warmth and comfort and have boosted incomes to millions of families across the UK. Our experience in identifying those most vulnerable, understanding how to meet their needs and providing real solutions that make a lasting difference is both substantial and proven across many years.
Through Schemes such as Warm Front, the Digital Switchover Help Scheme, the Home Energy Efficiency Scheme (HEES) and Benefit Entitlement Check, we remain a force for social inclusion today, serving customers with high demands but low expectations, and making sure that our focus on service excellence never wavers.
Business Responses
Environment
Are any of your company's products or services environmentally certified (i.e. under a third party certification scheme addressing environmental aspects, such as eco-labelling or organic certification)?
YES
There are no credible eco-labelling schemes available for the support services we provide, however we do sell and produce many products that are environmentally certified. Our objective is to provide customers with a good range of competitively priced, highly energy efficient appliances.
Iguana Direct is a subsidiary of Iguana - our central heating installation arm. Iguana Direct sell competitively priced energy efficient light bulbs and high energy-efficient rated home appliances such as washing machines, fridges/freezers and dishwashers. All of these items carry the Energy Saving Trust's EU Energy Label.
This logo can be found on light bulbs, light fittings, refrigeration products, laundry and dishwashing appliances, as well as gas and oil boilers, heating controls, loft and cavity wall insulation. The EU Energy Label is a simple and effective way of comparing the energy consumption of different appliances. The appliances are rated A to G (or in the case of fridges now up to A++), A being the most energy efficient appliance and G the lowest.
In addition to this sales arm of the business, we produce the ShowerSmart device, a water efficiency product that will typically save more than 1 tonne of C02 over its lifetime. It is manufactured in the Netherlands and is Kiwa and Water Regulations Advisory Service (WRAS) certified. Kiwa is an independent quality assurance organisation. It has also been approved by OfGem to be used under the Government’s Carbon Emissions Reduction Target (CERT) imposed on energy providers due to its great carbon-saving potential.
Eaga has been fulfilling the eaga ShowerSmart under CERT since September 2008, and to date we have sent more than 300,000 devices to homes in Great Britain, which equates to a massive 300,000 tonnes of C02 saved.
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