Green Accountancy are uniquely qualified in both accountancy (Chartered Certified Accountants) and environmental conservation (Diploma from Oxford University).

We provide small businesses, freelancers and contractors with VAT, payroll, management and year-end accounts. Taxation services include returns and tax planning. We are specialists in financial forecasts, tax minimisation, business strategies, shares and share options.

We also help businesses consider the environment and assess, target and reduce business impacts. Environmental advice includes five-step-plan for small businesses, environmental taxes, carbon foot-printing, carbon accounting, environmental policy statements, procurement procedures and supply chain reviews.

Our many years experience in accountancy is based entirely on working with small businesses. Our managing director was a partner at a seven partner Oxford practice for four years and technical director at a national firm for two years.

Our practice is operated with as little environmental impact as possible (see the environmental policies on the website). We are environmentally and people friendly.

We offer guaranteed response times for all queries and work. All fees quoted and agreed in advance. All our clients benefit from free unlimited telephone and email support.

Business vision

Our vision is to be at the forefront of 'green' business advice to the owners of small enterprises, as they become a leading force towards environmentally friendly and ethically based business practices in the UK. Green Accountancy will create a step change in advice to small businesses that will benefit those receiving our advice and the environment.

Business aims

Our aim is to help and encourage small businesses to reduce their environmental impacts. In doing so, those businesses will benefit from growth, reduced costs, tax savings and significantly improved employee morale.

Business philosophies and beliefs

We believe that climate change, pollution and habitat destruction are the greatest threats to wildlife and biodiversity. These destructive events are caused by human activities, especially businesses.

Small businesses contribute over 50% of GDP in the UK. This implies that small businesses are having a significant affect on the environment.

By taking the environment into consideration, small businesses can play an important role in reducing the causes of climate change, pollution and habitat destruction.

Business Values

Our key values are honesty, accuracy and prompt and reliable service.

We pride ourselves on connecting with the people behind businesses by listening and understanding them and by providing practical advice.

Business Information

Date established:: 1 August 2007
Contact details: David Wilsdon Director david@greenaccountancy.com 0845 478 6346
Business structure Help Basic business structures under UK law include: sole trader, partnership, private company limited by shares, private company limited by guarantee, community interest company, public limited company, private unlimited company, and franchise.: Private Limited Company.
Address of company headquarters: 21 High Street Eynsham OX29 4HE
Countries of operations: UK
Countries where goods and/or services are sold: UK
Size of workforce: 5
Financial year Help The 12 months used as a company's accounting period. This may or may not be a calendar year.: 1st July to 30th June
Turnover (last financial year) Help Income that the business receives from its normal business activities, usually from the sale of goods and services to customers. Also known as total revenue, total sales or the top line.: No information submitted
Profit (last financial year) Help Gross profit is the total turnover minus cost of sales. Net profit is the turnover minus all expenses, including payroll and tax. Businesses are asked to state gross profit, net profit or both. This field can be left blank.: No information submitted
Details of owners: David Wilsdon owns 100% of the company.
Directors' other business interests Help Businesses are asked to list other directorships held by their directors and company secretary: No other trading companies or business activities.

Goods and Services

Start up and registrations
Advice on starting a business, grants & funding
Business plans, setting up a bank account etc.
Registering with HMRC, VAT, PAYE and CIS registration
Limited company formations (fixed fee GBP 95+VAT)

Annual services
Accounts and tax computations for self employed, partnerships, limited companies and landlords
Personal, partnership and company self assessment tax returns
Annual returns and Form 42
Advice on audit of a branch
Payroll year end and P11Ds

Monthly and quarterly services
Review and update of your bookkeeping spreadsheet or data file
VAT returns, dividends, payroll, CIS bureau
Management accounts

Freelancers, contractors and consultants
Inclusive package for freelancers (GBP 50 to GBP 75+VAT per month)
Employment status and IR35 advice
IR35 Contract reviews (GBP 95+VAT per contract)

Accounting software
Selection, installation, training and maintenance of software packages such as KashFlow, Sage, MYOB, QuickBooks and Access Accounts
Data file error checking for any of these packages

Tax planning
Business and personal tax planning
Capital allowances including retrospective claims
Car and property purchase and leasing decisions
Taxation of companies compared to sole traders

Taxation advice
Capital gains tax, overseas, national insurance, stamp duty, inheritance tax and investment income
Employment tax, termination payments and benefits in kind
Construction Industry Scheme (CIS) and VAT issues including property elections, error disclosure and inspections
Tax enquiries and penalty negotiations

Company regulation
Limited company formations (GBP 95+VAT)
Companies Act and Companies House (all forms)
Dormant company accounts
Allotment, amendments, transfers and purchase of own shares
Companies Act 2006 advice

Special projects and corporate finance
Incorporation and company restructuring
Enterprise Management Incentives (EMI) share option schemes
Enterprise Investment Scheme (EIS)
Projections: cash flow, profit and balance sheet
Profitability review
Debtors, credit control and cash collection
Share and business valuations
Succession planning, exit and retirement strategies
Strategic planning and business development
Closing a company including capital distributions
Sale of business, goodwill and company property

Envirotax
Car related envirotaxes
Energy and water efficiency capital allowances
Advice on climate change levy, landfill tax, aggregates levy, transport tax

Environmental management framework
Discussion on why to reduce environmental impacts
Assessment, targeting and reducing environmental impacts
Business carbon emissions calculations and recording
Environmental policies and statements

Business Responses

return to topics

Marketplace Ethics

Does your company make every effort to ensure customers receive a fair and reasonable deal in terms of quality, safety and service in all its products and/or services?

Rationale for question

The United Nations Guidelines for Consumer Protection identify that it is 'the responsibility of the producer to ensure that goods meet reasonable demands of durability, utility and reliability, and are suited to the purpose for which they are intended' and further outline similar requirements for the provision of services. Nonetheless, according to the UK Office of Fair Trading, unsatisfactory goods and services cost UK consumers an estimated GBP 8.5 billion per annum. This figure does not account for any of the additional, intangible costs incurred by consumers, such as emotional stress and wasted time.

Due to an inequality of information and an imbalance of bargaining power, consumers can be vulnerable to exploitation by businesses. Most countries have some degree of consumer protection legislation covering quality, product safety and customer satisfaction and restitution, but levels of statutory protection vary. Many also have regulatory regimes or professional bodies that protect both the public interest and the interests of professionals or producers by maintaining oversight of standards.

It is good practice for companies to ensure that customers receive a fair and reasonable deal. Doing so can enhance a company's reputation and consumer confidence. As a result, there is a strong business case for providing consistently high standards of quality and service:

The costs of finding new customers are five to ten times as much as the costs of retaining the current ones.
Satisfied customers refer others to a business, whereas dissatisfied customers discourage others from using it. Various studies indicate that customers tell approximately twice as many people about a bad experience as they do a good experience.
An angry customer is not necessarily a former customer. Satisfactory resolution of complaints allows a business to retain that customer, and perhaps even gain referrals if the customer was happy with how the company handled their complaint.
Many customers will pay more for good service. According to the National Complaints Culture Survey, 68% of customers are prepared to pay up to 20% more for good service.

Companies can ensure that customers receive a 'fair and reasonable deal' in terms of quality, safety and service through various means. Some may include:

equitable and clearly written contract terms/conditions;
product/service guarantees, e.g. product delivery timelines or response period for correspondence;
adherence to an industry code of practice;
production, performance and safety standards, including quality assurance systems; and/or
complaints handling procedures.

It is also important for a company to monitor how well it meets consumer expectations. For example, this can be achieved by developing performance indicators, such as independent audits, mystery shopping exercises, product testing, or carrying out customer satisfaction surveys.

Key consumer issues will vary according to business sector but the principle of consumer protection remains constant. For example, in the financial services sector, information about risk is crucial to a potential investor, while in the organic food sector, maintaining organic standards is imperative. A sustainable business is likely to be one that consistently addresses quality, safety and service issues in an efficient way.

Defining Terms

A 'fair and reasonable deal' respects consumer rights, promotes consumer welfare and offers equitable terms for products and services. The deal provides the consumer with transparent and honest information about the products or services.

Primary and Secondary answer requirements

ANSWERING YES

Companies must:

demonstrate how they ensure that customers receive a fair and reasonable deal
describe how they monitor and evaluate performance; and
describe how they identify the key issues in relation to customer service in their business sector.

Companies may:

supply a hyperlink to its customer service policies, if available on the internet; and
provide any other indications, such as product or service awards, which demonstrate a company's care in offering consumers a 'fair and reasonable deal'.

ANSWERING NO

Companies must:

explain why they do not or cannot answer YES to this question, listing the business reasons, any mitigating circumstances or other reasons that apply.

Companies may:

describe any efforts they do undertake to provide customers with a fair and reasonable deal; and
mention any future intentions regarding this issue.

DON'T KNOW is not a permissible answer to this question.

NOT APPLICABLE is not a permissible answer to this question.

NO ANSWER YET is only permissible under extraordinary circumstances and then for only a limited period.

Green Accountancy

YES

The key service points for clients of accountancy practices are timely service, clear fee structure and continuity of service provider.

We guarantee to respond to all queries within one working day, to prepare monthly and quarterly work within five working days and to prepare year end work within twenty working days. This guarantee is given here on our website.

Our work is controlled, as a minimum quality level, by the Association of Chartered Certified Accountants. This requires continuing professional development, engagement procedures and standards of work to be adhered to. We significantly exceed those standards in all areas of work.

Our terms of engagement are provided in writing to all clients. We never carry out work or provide advice prior to the signing of the engagement letter with by both parties.

Our fees are always fixed in advance. Our billing structure is clear and is based on the level of work required by the client rather than notional rates attached to individuals.

We collate client feedback, which, to date, has been entirely positive. Our business is growing and a significant part of this growth comes through referrals.

We communicate with all clients on an ongoing basis. Any problems with any aspect of our service can be highlighted to us through any form of response by clients.

In the event of any problem arising the Director dealing with that client would, in the first instance, discuss the issue and record the problem and the discussion as a specific (non chargeable) project. Our ethical consideration of full openness and honesty would be highlighted as of paramount importance for that project. The file would not be closed until such time as the client has accepted our feedback and any actions to rectify the situation, both immediately and for future work.

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