- Company Name:
- Digital Unite Ltd
- Website:
- www.digitalunite.net
- Industry Sectors:
- Specialist Internet and ICT Training Provider
- SEE Listing Publication Date:
- 16 December 2009
SEE Questionnaire Summary
Business Introduction
Description of business
Digital and media literacy training for older people in particular and service providers, public and private, who work with older users and customers.
Business vision
To be the first stop organisation for all people, but particularly older people, wanting to acquire and maintain digital literacy skills. To be the first stop organisation for service providers wanting to help service users and customers transact digitally.
Business aims
To create the leading organisation promoting and developing digital literacy skills for older people.
Business philosophies and beliefs
Equality of access to digital technologies, regardless of age, geography or socio-economic standing.
Business Values
Exemplary service, exemplary resources, efficiency, candour, integrity and good manners.
Business mission
To open opportunities of the digital age to all people, particularly older people, who would like to explore and benefit from them.
Business Information
- Date established:
- 1996
- Contact details
- Emma Solomon Managing Director emma.solomon@digitalunite.net Tel 0800 822 3951
- Business structure
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- Company limited by shares
- Address of company headquarters
- PO BOX 1271 Woking Surrey GU22 2FP
- Countries of operations
- UK
- Countries where goods and/or services are sold
- No goods sold. Services provided in the UK
- Size of workforce
- 4 and 3 freelance
- Financial year
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- 1st November to 31st October
- Turnover (last financial year)
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- No information submitted
- Profit (last financial year)
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- No information submitted
- Details of owners
- No information submitted
- Directors' other business interests
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- None.
Goods and Services
At Digital Unite we try to bring media literacy to those who might not otherwise find access easy by offering training services. We place great emphasis on the promotion and development of literacy skills in older people.
Our services include:
- Digital Literacy Skills Training
- Silver Surfer's Day (SSD)
- Digital Unite Community Programmes (DUCP)
Business Responses
Workforce
Has your company developed accessible work-life balance options that provide flexible working patterns for employees?
YES
We moved away from a physical head office three years ago and haven't looked back.
As well as making a huge cost saving for the company, this move has meant new work patterns. Staff work from home at the hours and in ways that suit them. No one has to travel daily, which frees up time and money. We do meet up regularly to have team meetings and so maintain healthy and personal communication. We have all our company data hosted and backed up remotely, so as well as individuals following data security procedures, we have another level of data security in place. Our telephone service is managed by a third party, which means staff can choose how and where and when calls are routed to them.
Care and focus are also required to make sure that in a virtual set- up the MD has time to keep track of individual needs and development as well as that of the team. Emma sets aside time for 1-2-1 as well as group face-to-face and Skype sessions.
Colleagues are also encouraged to set up and maintain effective peer support mechanisms: these will be via remote methods as well as additional in person sessions.
We are all certain that these work practices have made us work more efficiently and that we have all achieved a far healthier work-life balance. All staff are encouraged to manage their work time so they have the opportunity (and energy) to pursue other interests (non vocational, such as music making, bread making, home brewing) and to develop their professional skills by attending training or any other personal development opportunities. DU will always consider contributing to the costs of vocational personal development and where it is business critical will pay for it without question.
Remote working is highly recommended, (for business, body and soul reasons) but don't underestimate the time needed to adjust and 'bed down' new and appropriate working practices.
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